Build a rack elevation

A rack elevation shows which device is in each rack unit (U). In ITVA, the elevation is the Assignments card on the rack page. By the end of this guide, you have a rack with devices in its slots.

Before you begin

• You need a location for the rack. See Add a location.
• Your role must have the manage permission for Locations. Racks use the Locations permissions. There is no separate rack permission.
• The devices you want to place must already be in ITVA.

Add a rack

1. Open Inventory, select Locations, and open the location.
2. In the Racks for <LOCATION> card, select New Rack.
3. In Name, enter a name. Each rack at a location must have a different name.
4. Optional: In Description, enter a description, for example the row or cage.
5. In Units, enter the height of the rack in rack units, from 1 to 64.
6. Optional: In Images, add photos of the rack.
7. Select Save.

Place a device in the rack

The Assignments card shows the Front and the Back of the rack. Slot 1 is at the bottom. Each side has its own slots, so a device on the front does not block the same slot on the back.

1. In the Racks for <LOCATION> card, select the rack name.
2. In the Assignments card, select the empty slot for the top of the device, for example Slot #10.
3. In Device, select the device.
4. In Units, select the height of the device, from 1U to 16U.
5. Select Save.

The device fills the slot you selected and the slots below it. For example, if you select Slot #10 and 2U, the device uses slots 10 and 9. A device can be in one rack only.

Remove a device from the rack

1. In the Assignments card, move the pointer over the device.
2. Select the trash icon in the corner of the device.
3. Select Confirm.

This removes the device from the rack only. The device stays in ITVA.

Edit or delete a rack

To change the name, description, units, or images, open the rack and select Edit Rack.

Caution: Deleting a rack is permanent. ITVA removes all devices from the rack and removes the rack from floor plans. The devices stay in ITVA.

To delete a rack, open it, select Delete, and confirm.

Check that it worked

• In the Assignments card, the device name covers all the slots the device uses. Select the name to open the device.
• The device page shows the rack in the Rack field.

Troubleshooting

The device units do not fit in the rack

The device goes below slot 1. For example, a 4U device cannot start at slot 2. Select a higher slot, or check the Units value.

This device overlaps with another device

If ITVA shows This device overlaps with <DEVICE>., another device on the same side uses one or more of the slots. Select a different slot, or remove the other device first.

The device is already in a rack

If the device is in a different rack, ITVA does not save the new placement. Remove the device from the other rack first. The device page shows the current rack in the Rack field.

You cannot select a slot

If the empty slots show as plain text, your role can view locations but not manage them. Ask an administrator to give your role the manage permission for Locations.